Twin Room
- 2 Single beds
- Shower
- Fireplace
- Bathtub
- Balcony
Resort · Queenstown · Otago
Hilton Queenstown Resort & Spa
A 5-star resort on the shores of Lake Wakatipu, minutes from Queenstown's waterfront and the Kawarau Village.
- Private spa, sauna, steam room and indoor pool with access-card privacy
- Lake-view rooms and apartments with balconies and fireplaces
- Close to water taxi and Stacks Pub, with Milford Sound tour pick-up
8.6
Great
3258 reviews
Booking.com 8.6 · 3258 reviews
About
Hilton Queenstown Resort & Spa
Hilton Queenstown Resort & Spa sits on the shore of Lake Wakatipu in Kawarau Village, roughly 2.4 km from Remarkables Park and a short walk from the water taxi into Queenstown. The resort is built for relaxation rather than the town's adventure buzz, with most rooms facing the water and a number featuring balconies and fireplaces.
Guests rate the service and staff highly, and the spa area is a standout: an indoor pool, sauna, steam room and Jacuzzi are restricted to card-holders, keeping the space quiet and private. The property also has a fitness centre, a restaurant and bar, and a kids' club, making it suited to families as well as couples.
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional service and staff — Guests consistently praise the attentive and accommodating team, from helping elderly parents to providing warm welcomes.
- Serene and private spa facilities — The indoor pool, sauna, steam room and Jacuzzi require an access card, keeping the area exclusive and peaceful.
- Breathtaking lake views — Many rooms and apartments overlook Lake Wakatipu, with balconies to enjoy the scenery, and the setting is described as stunning.
- Convenient water taxi access — A short walk to the water taxi connects you to Queenstown's waterfront, making the resort's slightly remote location easy to manage.
–
Worth weighing
4 to weigh- Set away from Queenstown's centre — The resort is outside the main town, so you'll need the water taxi or a car to reach the nightlife and adventure activities. Some guests prefer this for quiet, but it won't suit everyone.
- Facilities score lags other areas — While the spa and pool are praised, the overall facilities rating is the lowest category at 6.9, suggesting some areas may feel dated or limited.
- No pets allowed — If you're travelling with a dog or cat, this property isn't an option.
- Potential for busy dining areas — Some guests chose to dine out, and while the on-site restaurants received positive comments, the dining score is moderate at 8.5, and availability may vary during peak times.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Queen Room Accessible
- 1 King-size bed
- Shower
- Fireplace
- Bathtub
- Balcony
Deluxe Twin Room Lakeview
- 2 Single beds
- Shower
- Fireplace
- Bathtub
- Air conditioning
One-Bedroom Residence
- 1 King-size bed
- Fireplace
- Balcony
- Air conditioning
Deluxe King Room LakeView
- 1 King-size bed
- Shower
- Fireplace
- Bathtub
- Air conditioning
King Hilton Deluxe Plus
- 1 King-size bed
- Shower
- Fireplace
- Bathtub
- Air conditioning
Two-Bedroom Lakeview Apartment Two Bathrooms
- 2 Double beds
- Fireplace
- Balcony
- Air conditioning
Lake Front King Room Hot Tub
- 1 King-size bed
- Shower
- Fireplace
- Bathtub
- Air conditioning
Two-Bedroom Apartment One Bathroom
- 2 Double beds
- Fireplace
- Balcony
- Air conditioning
King Room
- 1 King-size bed
- Shower
- Fireplace
- Bathtub
- Balcony
One-Bedroom Suite
- 1 King-size bed
- Shower
- Fireplace
- Bathtub
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Free Wi-Fi in public areas
- 24-hour reception
- Luggage storage
- Lift
- Key card access
- No smoking on site
Food & Drink
- Restaurant
- Bar/ Lounge area
- In-room breakfast
- Coffee shop
- Happy hour
Wellness & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
- Facial
- Body scrub
- Manicure
- Pedicure
- Fitness centre
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Flat-screen TV
- Fireplace
Activities
- Skiing
- Hiking
- Cycling
- Golf course
- Darts
- Table tennis
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Car hire
- Tours/Ticket assistance
- Meeting/ Banquet facilities
- Fax/Photocopying
Family & Accessibility
- Rooms/ Facilities for disabled
- Wheelchair access
- Cots
- Babysitting/Child services
- Children's buffet
- Game room
- Toilet for disabled
- Bathroom for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 3,258 reviews
Booking.com · 8.6 · 3258 reviews
8.6Verified guest“This place suits me perfectly. The free Wi-Fi, fitness centre and indoor pool are great. I still remember how the staff helped my elderly parents during our first stay. I highly recommend it for a holiday.”
8.6Verified guest“Booked a room with a tub.”
8.6Verified guest“Stunningly beautiful, absolutely amazing place, good for one night. Good-sized units with a large bathroom, a lovely bed plus an outdoor hot tub, and accommodating staff.”
8.6Verified guest“I spent 4 nights in Queenstown here and loved it. I booked a room with magnificent views of the lake. An electric kettle, a fridge and glassware were a bonus. Stunning location near the warmer deck area, everything was good. Plus, it was close enough to a park and Queenstown.”
8.6Verified guest“A modern, very comfortable hotel that meets the high standards of Hilton. Unfortunately, I dined in Queenstown at Botswana Butchery – excellent – and didn't get to experience what are reported to be great dining facilities.”
8.6Verified guest“Everything was perfect. The best hotel in New Zealand. Kiwis in tourism should learn from it.”
04 — Location
Getting around Queenstown
The property sits in Queenstown.
Kawarau Village: The resort is part of Kawarau Village, which one guest called 'better than Queenstown itself'. You'll find Stacks Pub next door and a corner-store cafe that will box your lemon tart to take back to your room.
Lake Wakatipu waterfront: A short walk from the hotel leads to the water taxi that takes you into Queenstown's waterfront. The lake views from the resort are a draw in themselves.
Milford Sound day trips: The Great Sights tour to Milford Sound picks up directly from the hotel, making it convenient to explore one of New Zealand's most famous fiords without needing to travel into town first.
Kawarau Village, 79 Peninsula Rd, Queenstown, Otago, New Zealand
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 220 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is by 11:00.
Is parking available at the hotel?
Yes, parking is available on site, and valet parking is also listed among the amenities.
Are pets allowed at the resort?
No, pets are not allowed at Hilton Queenstown Resort & Spa.
Does the hotel have a spa and pool?
Yes, there is an indoor swimming pool, a spa and wellness centre, sauna, steam room, Jacuzzi, and a range of treatments including massage and facials.
Is the hotel accessible for guests with disabilities?
Yes, the property has rooms and facilities for disabled guests, wheelchair access, and accessible bathrooms and toilets.
Are there family-friendly amenities?
Yes, the hotel provides cots, babysitting and child services, a children's buffet, and a game room.
The bottom line
An excellent lakeside choice for travellers who value calm, service and scenery over being in the thick of Queenstown's action. The spa and lake views are standout, and the water taxi makes town easily reachable.
8.6Best for relaxation-focused travellers and couples; those seeking nightlife should look closer to the centre.
Ready to book Hilton Queenstown Resort & Spa?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.